Privacy Policy

1. Introduction

Techno Survey Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.technosurveys.co.za and use our services, including our QuickBooks integration.

2. Information We Collect

2.1 Personal Information

When you contact us or request our services, we may collect:

• Name and contact information (email address, phone number)
• Company name and business information
• Project details and service requirements
• Communication preferences

2.2 QuickBooks Integration Data

If you authorize our QuickBooks integration, we collect and process:

• Customer information (name, email, company name)
• Estimate and invoice data
• Authentication tokens for maintaining connection

2.3 Automatically Collected Information

• Browser type and version
• IP address and device information
• Pages visited and time spent on our website

3. How We Use Your Information

We use the collected information to:

• Provide and improve our surveying services
• Respond to inquiries and customer service requests
• Generate estimates and invoices through QuickBooks
• Send project updates and service-related communications
• Maintain and improve our website functionality
• Comply with legal obligations

4. QuickBooks Integration

Our QuickBooks integration allows us to automatically create estimates for your projects. When you authorize this connection:

• We access your QuickBooks account only to create and manage estimates
• We store authentication tokens securely using industry-standard encryption
• You can revoke access at any time through your QuickBooks account settings
• We do not share your QuickBooks data with third parties

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data (including QuickBooks tokens)
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate our business (e.g., QuickBooks)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Revoke QuickBooks integration access

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. QuickBooks authentication tokens are retained until you revoke access or request deletion.

9. Cookies and Tracking

Our website uses essential cookies to maintain functionality. We do not use third-party advertising or tracking cookies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: